Project Summary
The client has a very lean IT operation and will be rolling out various new initiatives in the near future. Realising the importance of software quality, they sought assistance in defining a clear test strategy as well as flexible provisioning of experienced quality engineers to execute the strategy.
Inspired Testing did a Testing Maturity Assessment, taking into account the client’s current quality assurance capability, architectural landscape, software development and releases processes, methodology, frequency, and strategic direction and growth aspirations.
Based on this Assessment, Inspired Testing created an action plan for the client’s journey to quality, including necessary resources and next steps. It included a test strategy outlining the strategic direction the client will follow to reach its quality objectives, as well as guidelines for test design and execution.
Company
JSE-listed family restaurant chain
Industry
Retail
Location
South Africa
Solution
Strategic Test Consulting
Duration
11 Days
Team
Principal Consultant
Automation Architect
Performance Test Architect
Client Overview
The client is a growing multi-brand family restaurant franchisor consisting of 8 brands with more than 600 outlets across Africa, Mauritius, Australasia, and the Middle East.
Problem statement
The client has a very lean IT operation and is looking to partner with a specialist testing company to provide a test maturity assessment. In future, the client will need flexible provisioning of experienced quality engineers but first needed a clear understanding of what their current test maturity is, what exactly their quality objectives should be, and what steps they should follow to reach these objectives.
Solution
A testing maturity assessment was recommended, assessing the following during multiple information-gathering sessions facilitated by Inspired Testing principal consultants and architects:
- Current quality assurance capability
- Architectural landscape
- Software development processes
- Software release processes, methodology, and frequency
- Strategic direction and growth aspirations
Before improvement
A lean IT operation with no clear quality strategy is faced with numerous upcoming initiatives that are being rolled out.
After improvement
The client is equipped with a clear roadmap to quality that takes into account the current capabilities as well as the strategic direction and growth aspirations. The client has a hard copy of this roadmap available to present to vendors in their search for the flexible provisioning of experienced quality engineers to execute the strategy.
Benefit to the client after implementation
The client can now confidently roll out their upcoming initiatives, secure in the knowledge that the roadmap as proposed by Inspired Testing will lead to immediate improvements in their quality capability.
