Client Overview

The client is a leading integrated wealth management and professional services group in the UK and Ireland, offering a range of financial planning, investment management, and accountancy services to individuals, families, and businesses. With a heritage dating back to 1836, it operates across multiple locations in Britain, Ireland, and the Channel Islands, managing significant assets. The organisation is dedicated to providing personalised advice, fostering long-term client relationships, and maintaining excellence in its services.

Solution

• Inspired Testing formulated a test strategy and test approach tailored to the client’s needs.
• End-to-end testing of data integration between the wealth management platform, the database, and the Third-party vendor were conducted.
• Functional testing on the wealth management platform to ensure seamless integration and alignment with the client’s workflows were performed.
• Inspired Testing built and implemented a structured defect management framework.
• Inspired Testing also delivered a Power BI dashboard to track test progress, coverage, and defect statuses.
• The solutions enabled a comprehensive handover, including regression packs, ensuring the client could continue testing internally.

Problem Statement

The client needed to integrate their wealth management platform into their operational systems. They required a robust QA strategy to validate the integration, covering risk management, data reconciliation, and third-party platform functionality, ensuring it met business and regulatory requirements.

Before Improvement

• There were no prior QA processes or test collateral in place.
• Test management tools, defect management frameworks, and structured reporting mechanisms were lacking.
• An internal capability to manage the end-to-end integration testing and QA process were absent.
• The client had limited visibility into data traceability, testing progress, and defect resolution.

After Improvement

• A structured and comprehensive QA framework was developed and implemented.
• Integration testing, defect management, and reporting processes were standardised.
• A Power BI dashboard was created to provide real-time visibility into the QA lifecycle, from test cases to defect resolutions.
• A well-documented regression pack was established, along with the client’s capability to independently maintain and expand their QA processes.

Benefit to the Client After Implementation

• Enhanced confidence in the integration of the wealth management platform with assurance that the platform is ready for go-live.
• Significant improvement in data traceability and risk assessment through structured QA practices.
• Improved collaboration with the third-party vendor ensured customisations to the platform were tested effectively.
• Independence achieved through knowledge transfer, enabled the client to sustain and build internally on their QA processes.

Conclusion

This project has solidified the client’s position as a leader in adopting cutting-edge technology in the financial services sector. The successful implementation of the wealth managemet platform, supported by Inspired Testing’s QA expertise, enabled the client to maintain high operational standards, mitigate risks, and gain confidence in their processes. With structured QA practices and a reliable reporting framework in place, the client is well-prepared for the future.