Inspired Testing, a Dynamic Technologies group company, recently stepped up and out by enhancing the Jimmy Choo customer experience.
“Inspired Testing was invited by Jimmy Choo to look for opportunities to optimise customer experience in a fast-changing, mobile-centric world. Inspired Testing helped Jimmy Choo to ensure that they were adopting latest best practice to deliver an exceptional customer experience. Jimmy Choo intends to continue working with Inspired Testing as a partner to help make sure this continues,” says Hannah Colman, President of Global Omni Channel and EMEA, Jimmy Choo.
Inspired Testing enables companies to put their best foot forward when it comes to customer experience of digital solutions.
Page load times are essential, particularly as companies are competing with native apps like Instagram, Facebook and Snapchat, where the load time is instant. Exceeding a 3-second waiting time will result in user frustration and ultimately loss of customers. The secret is to not only deliver speed, but to create the perception of speed, where there is always interaction between the site and the user while graphics are loading in the background.
For Jimmy Choo, Inspired Testing delivered exploratory testing, performance testing and web performance engineering, optimising page load times to deliver a highly responsive web experience. Web performance is a bottom-line indicator and an integral part of client retention strategy.
Inspired Testing is one of 14 group companies within the Dynamic Technologies group. The Group has 1 100 staff, with offices and representation in the UK, US, Europe and South Africa providing digital and technology solutions. www.dynamic-tech.com