A law firm that ranks among the top 45 in the United Kingdom recently approached Inspired Testing for assistance with its upgrade from Thomson Reuters Elite Enterprise to Elite 3E. The client can trace its roots back to the 1820s and offers a range of legal services to public organisations, private companies, and individuals. It has 10 offices and more than 1,400 employees, of which more than 225 are partners.

The client has been using Elite Enterprise and recently embarked on an upgrade to the newest versions of Elite 3E to take its business into the future. The enhancements to 3E include expanded flexibility, extended configurability, and enhanced time management functionality. While the upgrade to the new version of Elite 3E offers many improvements, it also carries the risk of reduced performance which could negatively impact the complex operations of the law firm.

Any system within the legal environment needs to be able to handle large volumes of concurrent users without slowdowns, crashes, or other performance issues which could lead to lost revenue, decreased productivity, and damage to reputation.

Inspired Testing is seen as a specialist in Thomson Reuters Elite 3E performance testing and has extensive experience in complex legal environments. Its performance testing solution gave the client access to its Elite 3E experts to work alongside the technical teams within the law firm using a flexible approach. By working with Thomson Reuters and Inspired Testing, the client could confidently release its new solution into production without any bottlenecks or performance issues, ensuring a positive and productive experience for all users.